Cypress Fairbanks Medical Center Hospital is proud to announce the implementation of a new videoconference interpretation service to provide live interpretation in more than 150 languages, the Language Access Network.
Cypress Fairbanks Medical Center Hospital recognizes the diversity of the Houston community. “In health care, we have always had issues about giving patients important information so they can give consent for treatment and understand what is going on, especially in the emergency room,” says Mary Ann Provost, director of critical care at Cypress Fairbanks Medical Center Hospital. “Houston is a melting pot, and we were having difficulty keeping up with the languages and different versions of languages.”
Language Access Network is a live, two-way video interpretation technology that allows translators, physicians and patients to see each other on monitors as they speak. Cypress Fairbanks Medical Center Hospital is the first installation for Language Access Network in Texas.
Patti Bennett, chief nursing officer at Cypress Fairbanks Medical Center Hospital, and Provost expect the system to improve the accuracy of communication between physicians, hospital staff and patients. “This will give us more comfort that medical information is being interpreted correctly,” adds Provost.
To learn more about Language Access Network Inc., please visit their Web site at www.languageaccessnetwork.com
For more information about Cypress Fairbanks Medical Center Hospital, visit our Web site at www.CyFairHospital.com
or call toll-free at 1-800-681-2733.