Terms of Use And Privacy Pollicy 
Terms and Conditions of Use

Welcome to the Cypress Fairbanks Medical Center Hospital website (the “Website”), which is owned and provided by Cypress Fairbanks Medical Center Hospital, including its affiliates (“we” or “our”). Your use and access of the Website, our mobile application(s) (the “App”) (collectively, the Website and App are “Sites”) and the information and services offered through the Sites are governed by and subject to the following terms and conditions (these “Terms”) and the Política de privacidad.

If you do not agree to these Terms, or if you do not agree with our Privacy Policy, please do not use the Sites or any services offered through the Sites. BY ENTERING, ACCESSING, BROWSING, SUBMITTING INFORMATION TO, OR OTHERWISE USING THE SITES, YOU ACKNOWLEDGE AND AGREE TO THESE TERMS, ON BEHALF OF YOURSELF AND YOUR MINOR CHILD, AS APPLICABLE, AND REPRESENT AND WARRANT THAT YOU ARE AT LEAST EIGHTEEN (18) YEARS OLD OR OLDER AND POSSESS THE LEGAL RIGHT AND ABILITY, ON BEHALF OF YOURSELF AND EACH MINOR CHILD OF WHOM YOU ARE A PARENT OR LEGAL GUARDIAN, TO AGREE TO THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS OR YOU ARE YOUNGER THAN EIGHTEEN (18) YEARS OLD, DO NOT USE THE SITES.

We may modify these Terms from time to time, and if we make material changes to them, we will notify you by updating the Sites with the updated Terms. You may wish to check the Terms from time to time, because by using the Sites, by providing requested information, or by using the Sites after any changes to the Terms are posted, you consent to the Terms as they appear at the time of your access or use.

The contents of the Sites may be viewed and accessed only for your personal, non-commercial use.  The information and services on the Sites are provided solely for purposes of general illustration and as an educational resource.  It is not intended to be, and should not be used as a substitute for medical treatment by a health care professional.  If you have specific questions regarding your health or health status, please contact your physician or other health care provider.

No Warranties or Representations
We are not making a diagnosis of your condition or a recommendation about the course of treatment for your particular circumstances through the use of the Sites.

SERVICES PROVIDED THROUGH AND INFORMATION CONTAINED ON THE SITES ARE PROVIDED AS-IS AND AS AVAILABLE.  We make no warranty whatsoever, express or implied, including any warranty as to accuracy, completeness, security, or timeliness concerning the information contained on or linked through the Sites, and you should not assume that such information is accurate, complete, valid or the most up-to-date information available.  We undertake no obligation to verify or maintain the currency of such information. We shall not be liable for any loss, claim or damages caused in whole or in part by its provision of, or your use of, any of the information contained on, or linked through, the Sites. We disclaim any applicable statutory or implied warranties.

Any material downloaded or otherwise obtained through the use of the Sites is done at your own discretion and risk, and you are solely responsible for any damage to your computer system or loss of data that results from the download of any such material, or use of the Sites.

Intellectual Property
The Sites are intended to be maintained in a manner consistent with United States copyright laws.  Photographs, graphics, videos and other imagery and content included in the Sites may not be downloaded, republished, retransmitted, reproduced, or otherwise used without our prior express written permission. All trademarks, service marks, and logos referenced or appearing on the Sites are the property of their respective owners.  The Sites’ content may not be used, copied, adapted, modified, distributed, licensed, sold, transferred, transmitted, streamed, broadcasted or otherwise exploited without our prior express written permission. Our names, trademarks, service marks, and logos that appear on the Sites may not be used in any manner or for any purpose without our prior express written permission.

Physician Disclaimer
Physicians performing services at our facility may be independent contractors and not our employees, agents or representatives.

Política de privacidad

Welcome to the Cypress Fairbanks Medical Center Hospital website (the “Website”).  Cypress Fairbanks Medical Center Hospital and its affiliates (“we,” “our” or “us”) are committed to protecting your privacy, so we have adopted privacy practices to protect the information we collect from you. They are described in this Privacy Policy and in our Notice of Privacy Practices for your personal health information. Our Notice of Privacy Practices, which we will provide you in connection with our services, describes our privacy practices and your privacy rights with respect to your “Protected Health Information” (as that term is defined by the Health Insurance Portability and Accountability Act of 1996 and its implementing regulations, as amended and supplemented from time to time).

 

This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit the Website or use any of our mobile application(s) (the “App”) (collectively, the Website and App are “Sites”) and our practices for collecting and using that information.

We may modify this Privacy Policy from time to time, and if we make material changes to it, we will notify you by updating the Sites with the updated Privacy Policy. You may wish to check the Privacy Policy from time to time, because by using the Sites, by providing requested information, or by using the Sites after any changes to this Privacy Policy are posted, you consent to the collection and use of your personal information as detailed in this Privacy Policy.

Information Collected and How We Use It

We collect several types of information: Personally Identifiable Information and Anonymous Information.

1. Personally Identifiable Information

We collect personally identifiable information you voluntarily provide on online forms which may include contact requests, referral requests, appointment requests, bill payment, comments, and/or online surveys.  Personally identifiable information can include name, address, phone number, email address, demographic information and any other information you may voluntarily provide.  We will use your information to fulfill the purpose for which you provide it and for our business operations. While visiting our Sites, if you give us personally identifiable information to receive information from us, to pre-register for an event, or to pre-register for inpatient or outpatient services or otherwise, we will collect and store that personal data. If you give us personal data in order to pre-register for inpatient or outpatient services through an affiliate’s or third party’s website, the affiliate or third party may share the personal data with contracted service providers to verify the accuracy of the data and complete the registration process.

You agree that, should you elect to supply it, we may use your name, e-mail address, physical address, telephone number, or other data to communicate with you as described below.

By providing a telephone number, you expressly consent and authorize us, as well as any of our related affiliates, agents or contractors, to contact you through the use of any dialing equipment (including a dialer, automatic telephone dialing system, and/or interactive voice recognition system) and/or artificial or prerecorded voice or message. You expressly agree that such automated calls may be made to any telephone number (including numbers assigned to any cellular or other service for which you may be charged for the call) you provide.  In addition, you expressly consent and authorize the receipt of text messages from us at any telephone number (including numbers assigned to any cellular or other service for which you may be charged for the call) you provide. By providing this express consent, you specifically waive any claim you may have for the making of such calls or texts, including any claim under federal or state law and specifically any claim under the Telephone Consumer Protection Act, 47 U.S.C. § 227. By providing a telephone number, you represent you are the subscriber or owner or have the authority to use and provide consent to call or text the number.

By providing your email address, you expressly opt-in to the receipt of email communications from us and our affiliates, agents or contractors for or related to medical goods or services, your account, and other services such as financial, clinical and educational information including exchange news, changes to health care law, health care coverage, care follow up, and other healthcare opportunities, goods and services. By providing this express consent, you specifically waive any claim you may have for the sending of such emails, including any claim under federal or state law and specifically any claim under the CAN-SPAM Act, 15 U.S.C.§ 7701, et seq.  By providing an email address, you represent you are the subscriber or owner or have the authority to use and provide consent to contact the email address.

2. Anonymous Information

We may collect certain information by automated means.  This information includes cookies, sensors, geo location, pixel tags, IP addresses and other similar technology.  This information does not identify you, but is statistical data that provides generic information about your use of the Sites. This information helps us understand which parts of our Sites are visited most often and may be used to analyze trends, administer and improve the Sites, gather broad demographic information, personalize content and determine retargeting and remarketing.

We use cookies to tailor web content to match your browser capability.  Cookies allow the Sites to retain information to make your use of the Sites more convenient.  You may refuse the use of cookies by selecting the appropriate settings on your browser, however if you disable the cookie, you will still be able to use the Sites, but you may not be able to fully take advantage of all of the Sites’ features or parts of the Sites may not function properly.

Our web servers automatically identify computers by their IP addresses.  We may use IP addresses to analyze trends, administer the Sites, track users’ movement and gather demographic information for aggregate use.  For example, if you view specific pages or download information from specific pages on our Sites, we will track and add the number of your visits to the aggregate number of visits by all users in order to better design our Sites.

Surveys
From time-to-time our Sites may request information from you via survey. Participation in these surveys is completely voluntary and you have a choice whether or not to disclose the requested information, which may include contact information (name and address) and demographic information (zip code and age level). Feedback collected by these surveys will be used for the purpose stated at the time the survey is posted, our business operations and monitoring or improving use of the Sites.

Third Party Use
Your privacy is important to us and we want you to feel comfortable visiting our Sites. We may disclose aggregated information about our users and information that does not identify any individual without restriction in accordance with applicable laws.  We may share information with third parties performing services on our behalf that are contractually bound to keep your personal information confidential and to use it only for the purposes under which we disclose it.  For example, we may use service providers to help manage or support the Sites’ technical operation. Also, we may share your personal information in connection with a court order, subpoena, government investigation, when required by law, and in the event of a corporate sale, merger or acquisition. If we partner with a third party to provide services and you sign up for those services, we will share your name and other contact information necessary for our partner to provide the services to you.

Security
While we cannot and do not guarantee that your information will not be viewed by unauthorized persons, we take privacy and security seriously. We take reasonable, industry standard precautions to keep the Sites and their systems secure and to prevent personal information from being made available to unauthorized persons or entities.  Even though we employ these standard precautions and protocols, we cannot provide absolute assurances that the contents of messages, for example, will be secure. If you choose to send any confidential information to us, you accept the risk that a third party may intercept and use this information.

Links
The Sites contain links to third party websites. Please be aware that we are not responsible for any of the content, activities, products, or advertisements on these third party websites nor do we make any representations, approvals, or endorsements regarding the services provided or the nature, quality, or accuracy of such third party content. Use of any linked third party website is solely at your own risk and we encourage you to read the Terms of Use and the Privacy Policies of each such linked third party websites you choose to access.

Special Notice to CA Residents
California Civil Code Section § 1798.83 permits California residents that have provided any personal information through the Sites the right to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes during the preceding year. We do not disclose the personal information of customers to third parties for any third party’s direct marketing purposes. Please contact us at 877-274-0339 if you are a California resident and would like to request information about how to exercise your third party disclosure choices.

Opting Out
You may revoke your consent to contact at any time by directly contacting us at 877-274-0339 or using the opt–out method identified in the applicable communication.

Many browsers and mobile operating systems enable you to indicate your preference regarding online tracking. You can set your browser or mobile operating system to a “do not track” or similar setting and, when your browser or mobile operating system passes your request to us, we will not serve you targeted advertising, although we may continue to collect data about your use of the Sites. For example, Apple’s iOS8 mobile operating system provides iPhone and iPad users with a “Limit Ad Tracking” setting, and if you turn on that setting, we will not use your device identifier to serve you targeted ads.

Children’s Privacy
Our Sites are not intended for children under 18 years of age. No one under age 18 may provide any information to or on the Sites. We do not knowingly collect or maintain personal information from children under the age of 18, and no part of our Sites is designed or intended to attract anyone under the age of 18. If you believe we might have any information from or about a child under 18, please contact us at 877-274-0339 so we can immediately delete any such information.

Changes to Our Privacy Policy
We will post any changes to this Privacy Policy on the Sites by a link from our homepage so that you always know what information we collect and how we use it. Please consult this portion of the Sites regularly for important changes to the Privacy Policy as they occur.

This policy was updated on January 26, 2016.